• Firefox issue – Secure Connection Failed

    If you are using firefox and failing to reach services like BrightView or the user portal with an error of “Secure Connection Failed” with an error code similar to one of the following. NOTE: This issue likely applies to other browsers as well since they have client certificate functions. We…

  • How do I migrate users to a new cluster?

    Sometimes the administrator may wish to migrate users from one cluster to another (e.g. when setting up a new cluster from scratch). Backup Since BCM’s LDAP uses standard Linux openldap, slapcat can be used to export the data from the old head node, with something like: /cm/local/apps/openldap/sbin/slapcat -f /cm/local/apps/openldap/etc/slapd.conf -l backup.ldif You…